Fraud Alert:
Unless you have signed up for Account Alerts, text messages "from" Texas Partners are most likely an attempt to obtain your personal information (known as SMiSHing). DO NOT reply to the message or call the number provided. If you do, DO NOT provide account or PIN information.

Learn more about PHISHING, SMiSHing, and VISHING on our Member Education page.

Attention ATM card and Visa® debit card holders:
Monday, June 7, we converted to a new program. Please note the following.
• All ATM cards have been disabled. Any attempt to use the old cards will be declined.
• Debit cards have been replaced and new PINs assigned. Any attempt to use the old cards will be declined.
• If you have not yet received a replacement debit card or new PIN, please contact us.
• Your new debit card looks different than your old debit card. Click Here to see.
• The new debit card must be activated at an ATM before it can be used to make a purchase.
• To activate the new debit card, you must perform a transaction of some sort such as a balance inquiry or withdrawal.
• If you were charged a fee when you activated your new debit card, please contact us.
• To use your new debit card at an ATM, the ATM must display the Pulse logo.
• You must have a checking account to be eligible for a debit card.
• You may withdraw cash from your savings account at an ATM using your debit card.
• You may make a purchase with funds from your checking account using your debit card.
• You cannot make a purchase with funds from your savings account using your debit card.
• To learn more about the TxPFCU debit card, terms of use, associated fees and limitations, our debit card fraud protection service, and more, click here.
• If you have any additional questions, please don't hesitate to contact us.
We thank you for your patience and cooperation during this conversion.

Taking a vacation? Let us know ahead of time:
To avoid a blocked debit card while traveling, take a few moments to give us a call. We can be reached between 9:00 a.m. and 5:00 p.m. (central time) Monday through Friday or on Saturday from 9:00 a.m. to 12:30 p.m. Our numbers are 254.526.3081 or 800.246.7039.

For your protection, we use Falcon, a leading fraud protection service, to monitor your debit card usage and detect suspicious activity. When spending outside your normal routine is detected, a fraud specialist will contact you to verify that you authorized the transaction. If the fraud specialist cannot reach you, your card may be temporarily blocked.

If you experience trouble with your debit card while you are traveling, call the 24/7 Falcon Monitoring Service hotline at 866-508-2693.

ePay Enhancements:
On Thursday, June 24, the online bill pay site changed. Stop by any branch for an updated "how to" guide.

Abandoned Funds:
Texas Partners will be remitting Abandoned Funds in October.

By law, Texas Partners is required to remit abandoned funds to the state on an annual basis. Your accounts are considered abandoned if you have not made any transactions on the account or have not initiated contact with Texas Partners within the last five years.

If you think this may apply to you or a family member, please contact us by October 15 to ensure your funds are not remitted to the state.

The states have implemented active outreach programs designed to reunite unclaimed property owners with their lost of forgotten assets. In Texas, state law requires the Texas Comptroller's office to hold abandoned and unclaimed property reported by businesses and financial institutions until its owner or their legal heirs claim it. The agency attempts to find the rightful owners of unclaimed properties through annual newspaper advertising, direct mail notices, and the agency's web site. To search for unclaimed property online, go to http://www.window.state.tx.us/up. You can also request a search by phone by calling (800) 654-FIND (3463).